This article is part of a series: How to use motivational interviewing training to improve your workplace skills.
If you are new to this topic, here is a quick overview of the four main steps.
First, listen to and follow the tips.
Then, practice listening and following them.
Second, listen and follow their prompts.
Finally, practice practicing listening and followed.
Practice listening and follows these steps to improve the quality of your work and your work culture.
It’s important to understand that these are the types of questions you’ll hear as you work at an interview.
Most interviewers are good at these things, and they’re usually quite clear about what to ask and how to ask it.
But you need to be very aware of the types and the timing of the questions.
For example, I once asked a job applicant, “What is your favorite thing about your job?
How about a vacation, a trip to the beach, or just relaxing?”
She said, “Well, I love being with my family.”
This was followed by:”Okay, so you’re really excited to go on vacation, huh?”
“Yeah, but I’m not going to be going on vacation this year because I have some family work to do.”
“What are you doing for family work?
I mean, your boss is out of town, and your boss has asked you to do something other than your normal work.
And I’m the one who’s going to have to be the one to help him.
Do you want to work on your hobbies?””
I don’t know.
I’ve been doing things I like doing.
I’m into a lot of things, so I want to get back to my family and relax.””
Well, you don’t like doing anything other than work, but what would you like to do?””
Well, well, well.
I mean I’d like to be able to go for a run.
I want my kids to go to the zoo.””
But you’re a mom.
You have to take care of your kids.””
Oh, no, I have a lot on my plate.”
She said, without missing a beat, “That’s just it, it’s not like I have any other hobbies, like I’m a mom or anything like that.
I have to go work, and I have family work, so it’s just like any other day.”
So the interviewer asked, “How do you like it here?”
The applicant replied, “I don´t know.
It’s just the job.
It`s my job, so why would I want anything else?”
She went on to explain, “My boss is busy, so he doesn’t really want to see me or hear me or talk to me or anything.
So it`s hard to see how much time I can spend with my kids, or spend with them, or do anything else.”
The interviewer then asked, again, “So you don`t have any hobbies.”
She replied, again without missing an beat, “…
Well, you can see that, but it`ll take me more than one year to get to where I want.
I can`t spend that much time with my children.”
I wanted to take a moment to thank this applicant, because this was the type of question that got me to my next step: practice listening.
After hearing her answer, the interviewer said, in her most condescending tone, “Wow, you really don’t have a thing about hobbies, do you?”
I said, as I was thinking this, “Um, yeah, I`m a mom and I love my kids.”
She responded, “Oh, well you`re just saying that because you don´ve got no hobbies.
You’re a busy person, and you want something to do.
You`re not going back to your job.”
This was a subtle dig at my life as a mother.
It was as if she had just said,You`re saying, “You have no hobbies.”
But I was just asking the question, and she had answered it correctly.
The interviewer asked the next question, “And how do you feel about working?”
I replied, as if I had said that earlier, “No, I don’t really have any plans for working.
I`ve got a lot more important things on my mind, like my family, and my job.
I just want to relax.”
And she responded, as she said the last question, with her condescending, condescending voice, “This is so important, but you can just relax and do whatever you want.”
I knew what the interviewer was talking about.
And yet I couldn`t believe that she was asking a question about hobbies.
She asked again, with the same condescending condescending answer, “Yeah, well how do I feel about your work?” I replied,